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Agence 3A

Governed AI Diagnostic • Quebec SMBs

Governed AI Diagnostic • Quebec SMBs

Reliable, measured, and scalable AI Methodology for your business

Delivered by a team registered in the Claude Partner Network.

The problem isn't a lack of tools.

It’s the absence of a shared method. Here’s what we see inside Quebec service SMBs:

1

Everyone in their own corner

Your employees each use AI their own way, in private conversations the company never sees. The good methods exist - but they belong to no one except the people who found them.

2

Quality is a lottery

The same document, produced by two employees with AI, comes out at two different quality levels. The result depends on who wrote the prompt that day. No standard, no validation.

3

Nobody measures anything

Enthusiasm, anecdotes… but no numbers. Leadership doesn't know which methods are being used, whether they produce a real gain - or what data is circulating without shared rules.

“Everyone in our company uses AI.
No one uses it the same way.”

The Governed AI Diagnostic

Think of it as the architect’s plans before the renovations. Short, specific to your company, and usable the day after the presentation.

Your process map

Your three most time-consuming processes, documented and timed. This is what lets you prove a gain later.

Your rules for data and AI tools

Who can use what, with which data, and who validates the result. One page of clear rules your team will actually follow.

The one to build first

The full plan for your first automation: how it gets built, how it connects to your tools, how it stays reliable, scalable, and what it should save you per week.

Your roadmap

The next opportunities, ranked by what they’re worth. You can execute it with us, with your IT provider, or with your own team. The document is yours either way.

How it works

Two to four weeks from kick-off to report. Here’s who does what.

1

Framing session

The business analysts sit down with your executive and your internal owner.


- Your business objectives

- Your priority processes

- Your tools and your data

2

The technical team digs in

The dev team analyze several angles while your team carries on as usual.


- Construction methodology

- Connections to your systems

- Maintenance and telemetry

- Guardrails and governance

- Expected return (ROI)

3

Report and next steps

We present the report to your leadership: what we found, what to build first, what it should save.


- Report delivered and presented

- An informed decision: continue, with whom, in what order

Your part: one working session at the start, a few answers along the way, one presentation at the end.
The analysis happens on our side, in your real tools and your real numbers.

The team on your file

Project management & business analysts

Anais Neron

Anaïs Neron

Strategy & Delivery
Founder of Agence 3A, Anaïs has built intake, follow-up and quoting automations for Quebec SMBs more than 30 times over. She runs the working sessions, keeps the jargon out, and presents the final report to your leadership in words your whole team understands.

Daniel Paradis

Daniel Paradis

Strategy & Business Analysis
Daniel is the one who asks the money questions before anyone talks about tools. What does this process cost you today? How often does it run? Who would own it once it's automated? He frames the need at kick-off, then weighs the execution scenarios with you: your internal team, your current IT provider, or a specialized firm.

Technology

Omar Saneh

Omar Saneh

Solution Architect
Known for turning business needs into reliable technical solutions, Omar is a CRM and automation specialist who has delivered Salesforce solutions for organizations across Quebec, Europe, and the Middle East, including Quebec manufacturer BRP. Currently completing Anthropic's partner certification, he stands out for his implementation rigour, his focus on data protection, and his ability to make technology simple for the teams who use it.

Tarek Abdallah

Tarek Abdallah

Developper - CCA-F Certified
A Staff Software Engineer with 10 years of experience, Tarek is a certified Claude Architect (CCA-F) by Anthropic. He has built and managed multiple AI integrations in production, and presented his work on generating interfaces straight from design files at the Figma Paris meetup. He also mentors engineers on getting real value out of AI.

Andrea Boutros

Andrea Boutros

Developper - Machine Learning
Andrea holds a Master's in Applied Computer Science from Concordia University, where her research focused on adapting machine learning models to the real world, including retraining a medical X-ray model to detect harmful substances in airport security. On your file, she owns the evaluation side: what gets measured, and how we know the system does what it claims.

Is this for your company?

The diagnostic is built for companies that can act on it. A five-minute readiness test confirms it before you book.

You'll recognize yourself if…

  • Your SMB has roughly 15 to 150 employees, including at least five potential AI users.
  • Your team regularly produces documents, analyses, recommendations, or communications.
  • Your employees already use Claude, ChatGPT, Copilot, or a comparable tool — without a shared method.
  • You have at least three repetitive, high-value processes.
  • Quality, confidentiality, or dependence on a few key employees keeps you up at night.

This isn't the right fit if…

  • You're looking for generic AI training or content creation.
  • You're a solo professional or a team of fewer than 10 people.
  • No executive or internal owner can be actively involved.
  • You'd rather not measure the before and after.
  • You want to start immediately with complex agents.

Get priority access

Sign up: you’ll receive the five-minute readiness test and priority access to diagnostic seats – right after the public announcement at the Sommet PME Laurentides 2026.

Frequently Asked Questions

What exactly do I get at the end?
Four deliverables: the measured map of your priority processes, your starting governance rules (who uses what, with which data), the architecture of your first AI method with its quantified expected gain, and your roadmap. All of it presented to your leadership. The document is yours. You can execute the roadmap with us or with anyone else.
Is this an audit? A training program?
Neither. An audit tells you what's wrong; training shows you tools. The diagnostic gives you a decision: which method to build first, how, with which rules, and for what gain. It's the same framing work we're doing right now for the Quebec companies that have already started their diagnostic.
We already use ChatGPT / Copilot / Claude. Isn't that enough?
The tools aren't the problem - the absence of a shared method is. When everyone prompts their own way, quality depends on the person, the know-how stays in private conversations, and nothing is measured. We turn what already works in your team into standardized, governed, measurable methods. Our solution is designed to work with Claude, and the methodology itself is tool-independent.
What about our confidential data and Law 25?
It's one of the seven things we analyze. The diagnostic defines which data is allowed in which tools, who has access, and which human validations are required — with data minimization principles. To be transparent: we help you put clear, documented rules in place, but the diagnostic does not replace a legal compliance opinion. If your situation requires one, we'll tell you.
How much time will this ask of our team?
Less than one day in total, spread over two to three weeks: a kick-off session with your executive and your internal owner, a few answers during the analysis, and the report presentation. The technical analysis — architecture, connections, telemetry, guardrails, ROI — is on us.
How much does it cost?
Pricing and terms are presented during the qualification call that follows the readiness test — and an offer reserved for Sommet PME Laurentides attendees will be announced on site. Some companies may be eligible for financial assistance related to training or skills development. Eligibility and amounts are determined by the funding body — we can point you in the right direction, but we never present our programs as subsidized.
We're not a tech company. Is that a problem?
No. Service firms come to us with quote requests, client follow-ups and reports. Manufacturers, retailers and distributors come with purchase orders, inventory follow-ups and customer service emails. The repetitive work has different names from one industry to the next, but it's the same problem underneath: hours lost in small pieces, and no way to measure them. If your team can describe how the work gets done, we can map it. No technical skills required on your side.
Who does the technical work?
The team presented above: profiles who build AI integrations, large-scale CRM solutions and machine learning models — part of the Claude partner network (Registered tier), with certified consultants and others completing certification. Strategy and client experience are led by Agence 3A.